Disability Advisor
2 months ago
This role plays a vital part in delivering front-line advice and support to students within the Student Wellbeing department. As a Student Wellbeing Assistant, you will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered.
Key Responsibilities- Provide exceptional customer service and front-line advice to students, ensuring a welcoming and inclusive experience.
- Carry out administrative tasks, including financial processes, data management, and procurement systems.
- Support students with disabilities, including initial assessments, dyslexia testing, and providing relevant information and resources.
- Log student contacts and run reports to ensure quick turnaround times and an excellent customer experience.
- Provide administrative support for the Student Counselling and Student Experience sections.
- Support students in accessing academic resources and services.
- Undertake continuing professional development to enhance skills and knowledge.
- Good educational standard with excellent spoken and written English.
- Experience in responding to enquiries and providing advice, information, and guidance.
- Experience in working in front-line services, assessing responses, and providing advice and guidance.
- Experience in handling confidential and sensitive information.
- Experience in using IT systems, including Microsoft Office and finance systems.
- Experience in carrying out administrative tasks and implementing new processes.
- Excellent communication and interpersonal skills, with a professional and customer-focused approach.
- Ability to handle large volumes of data and maintain accurate records.
This role is part of the Disability Team within the Student Wellbeing department, working closely with colleagues from Counselling, Student Experience, and the Chaplaincy teams. The Student Wellbeing department provides advice, information, and support to undergraduate and postgraduate students throughout their academic journey.
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Student Wellbeing Advisor
1 week ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a key part in delivering front-line advice and support to students within the Student Wellbeing department. You will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is provided. You will carry out administrative tasks, operating...
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Student Wellbeing Assistant
2 months ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a vital part in delivering front-line advice and support to students within the Student Wellbeing department. As a Student Wellbeing Assistant, you will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered.Key...
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Student Wellbeing Assistant
2 months ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a vital part in delivering front-line advice and support to students within the Student Wellbeing department. As a Student Wellbeing Assistant, you will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered.Key...
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Student Wellbeing Assistant
2 months ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a vital part in delivering front-line advice and support to students within the Student Wellbeing department. As a Student Wellbeing Assistant, you will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered.Key...
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Student Wellbeing Assistant
2 months ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a vital part in delivering front-line advice and support to students within the Student Wellbeing department. As a Student Wellbeing Assistant, you will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered.Key...
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Customer Service Advisor
1 month ago
Midlothian, United Kingdom Search Remote Work Freelance Full timeJob Title: Customer Service AdvisorSalary: £13 per hourContract: Initially 5 monthsLocation: Edinburgh (Hybrid) Hours: Monday - Friday 9am - 5.30pmOverview:As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex...
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Czech Speaking Customer Advisor
4 weeks ago
Midlothian, United Kingdom Search Remote Work Freelance Full timeCzech Customer ServiceFull TimeTemp to PermEdinburghHybrid£25,000Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? Are you fluent in Czech?This leading global client offers a chance to advance your career with a competitive salary of...
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Parts Advisor
2 months ago
Midlothian, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and committed Parts Advisor to join our team at Sytner Group.As a Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers...
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Parts Advisor
2 months ago
Midlothian, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and committed Parts Advisor to join our team at Sytner Group.As a Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers...
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Student Wellbeing Coordinator
2 weeks ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a key part in delivering front-line advice and support to students in the Student Wellbeing department. You will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered. You will carry out administrative work, operating...
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Polish Customer Service Representative
3 weeks ago
Midlothian, United Kingdom Search Full timeCustomer Service Advisor - Polish SpeakerWe are seeking a skilled Customer Service Advisor who is fluent in Polish to join our team in Edinburgh. As a Customer Service Advisor, you will be responsible for managing customer orders, handling phone calls and emails, and maintaining relationships with carriers and customers.Key Responsibilities:Manage customer...
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Italian Speaking Customer Service Representative
1 month ago
Midlothian, United Kingdom Search Full timeCustomer Service Advisor - Italian LanguageWe are seeking a skilled Customer Service Advisor who is fluent in Italian to join our team in Edinburgh. As a Customer Service Advisor, you will be responsible for managing customer orders, handling phone calls and emails, and maintaining relationships with carriers and customers.Key Responsibilities:Manage...
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Polish Customer Service Representative
4 weeks ago
Midlothian, United Kingdom Search Full timeCustomer Service Advisor - Polish SpeakerWe are seeking a skilled Customer Service Advisor who is fluent in Polish to join our team in Edinburgh. As a Customer Service Advisor, you will be responsible for managing customer orders, handling phone calls and emails, and maintaining relationships with carriers and customers.Key Responsibilities:Manage customer...
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Arabic Language Customer Service Representative
4 weeks ago
Midlothian, United Kingdom Search Full timeJob Title: Arabic Speaking Customer AdvisorLocation: Edinburgh, UKSalary: £25,000 per annumWe are seeking a highly skilled Arabic speaking customer advisor to join our dynamic team in Edinburgh. As a customer advisor, you will be responsible for providing exceptional customer service to our Arabic-speaking clients.Key Responsibilities:Provide top-notch...
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Arabic Language Customer Service Representative
4 weeks ago
Midlothian, United Kingdom Search Full timeJob Title: Arabic Speaking Customer AdvisorLocation: Edinburgh, UKSalary: £25,000 per annumWe are seeking a highly skilled Arabic speaking customer advisor to join our dynamic team in Edinburgh. As a customer advisor, you will be responsible for providing exceptional customer service to our Arabic-speaking clients.Key Responsibilities:Provide top-notch...
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Student Wellbeing Coordinator
3 weeks ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a key part in delivering front-line advice and support to students in the Student Wellbeing department. You will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered. You will carry out administrative tasks, operating...
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Student Wellbeing Coordinator
3 weeks ago
Midlothian, United Kingdom Heriot-Watt University Full timeJob SummaryThis role plays a key part in delivering front-line advice and support to students in the Student Wellbeing department. You will work closely with Assistant Disability Advisors and the Student Wellbeing Administrator to ensure a friendly, efficient, and helpful frontline service is delivered. You will carry out administrative tasks, operating...
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Customer Service Representative
4 weeks ago
Midlothian, United Kingdom Search Full timeCustomer Service Advisor - EdinburghAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and supportive team environment? We're seeking a skilled Customer Service Advisor to join our team in Edinburgh!Key Responsibilities:Provide top-notch customer service via phone, email, and chatSolve problems and provide expert...
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Customer Service Representative
4 weeks ago
Midlothian, United Kingdom Search Full timeCustomer Service Advisor - EdinburghAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and supportive team environment? We're seeking a skilled Customer Service Advisor to join our team in Edinburgh!Key Responsibilities:Provide top-notch customer service via phone, email, and chatSolve problems and provide expert...
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Customer Service Representative
4 weeks ago
Midlothian, United Kingdom Search Full timeJob Title:Customer Service AdvisorJob Summary:We are seeking a highly skilled Customer Service Advisor to join our team at a leading Financial Services provider. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to pension customers, resolving complex queries, and ensuring customer satisfaction.Key...
