Customer Service Representative
1 week ago
We are seeking a skilled and customer-focused individual to join our team as a Retail Assistant at Defence. This is a fantastic opportunity to work in a fast-paced environment, delivering exceptional customer service and contributing to the success of our business.
About the Role- Serve customers with a smile, ensuring they receive an easy and seamless personalised experience
- Be knowledgeable about our service and help customers with natural, engaging service
- Represent Defence and maintain a positive brand image
- Handle cash and operate the cash register
- Comply with Health and Safety regulations
In this role, you will be responsible for:
- Serving customers with excellent communication skills and a passion for delivering outstanding service
- Taking initiative and making decisions that benefit our customers
- Working effectively as part of a team to achieve sales targets and provide excellent customer service
- Maintaining a clean and safe working environment, adhering to Health and Safety guidelines
- Working under pressure and meeting deadlines while maintaining high levels of productivity
We are looking for someone who:
- Has a passion for delivering exceptional customer service and is committed to providing a positive experience for our customers
- Is able to work independently and as part of a team, demonstrating excellent communication and interpersonal skills
- Is reliable, punctual, and has a strong commitment to attendance and timekeeping
- Is flexible and adaptable, with a willingness to learn and take on new challenges
We offer a competitive salary of approximately £19,500 per annum, plus benefits, including:
- A comprehensive training programme to develop your skills and knowledge
- Ongoing support and coaching to ensure your success in the role
- A positive and supportive working environment, with opportunities for career progression
- A range of employee benefits, including pension scheme, life assurance, and access to exclusive discounts
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