Director of Operations, Midlands Region

12 hours ago


West Midlands Combined Authority, United Kingdom Turtle Bay Restaurants Full time
Caribbean Good Times at Turtle Bay Restaurants

We are seeking a highly skilled and motivated Director of Operations, Midlands Region to join our team at Turtle Bay Restaurants.

About the Role:

  • Lead the way with development and training, maximizing sales and restaurant performance while driving standards.
  • Collaborate with amazing teams to create a magical experience for our guests, taking inspiration from Caribbean culture, music, food, drink, and vibes.

Responsibilities:

  1. Serve as a leader and coach, guiding your team towards excellence in customer service, sales growth, and operational efficiency.
  2. Oversee the implementation of company-wide initiatives, ensuring alignment with our vision of 'Making People Happy'.
  3. Maintain a deep understanding of local market trends and competitor activity, making informed decisions to drive business success.
  4. Cultivate strong relationships with suppliers, partners, and stakeholders to achieve mutually beneficial outcomes.

Benefits:

  • A competitive estimated salary of £55,000 - £60,000 per annum, based on industry standards and location.
  • Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals.
  • Apprenticeship opportunities – supporting you to achieve a Level 5 Management qualification with our Jamaica course.
  • Relocation payment opportunities.
  • 24-hour employee helpline.
  • Enhanced maternity pay.
  • 70% discount at our restaurants for you and up to 6 friends.
  • Exclusive team discounts from hundreds of retailers.
  • Access to Help @ Hand App – remote GP service, mental health support, physiotherapy support.

About Us:

Turtle Bay Restaurants is a dynamic and innovative company driven to be the best place for a 'Caribbean Good Time'. We're passionate about delivering exceptional experiences for our guests, rooted in the rich culture and spirit of the Caribbean.

Why Work with Us?

We offer a unique blend of work-life balance, professional growth, and exciting benefits. As a Director of Operations, Midlands Region, you'll have the opportunity to make a meaningful impact on our business, develop new skills, and become part of a vibrant community that values creativity, collaboration, and fun.


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