Client Service Delivery Manager

2 days ago


Manchester, United Kingdom Altus Group Full time
Job Description

We are seeking a highly skilled Client Service Delivery Manager to join our Corporate/Key Accounts team in Manchester. In this role, you will be responsible for managing a portfolio of high-profile key commercial property clients, developing strong relationships with our key clients, and providing regular updates on their property portfolio.

The ideal candidate will have experience working in an account management role communicating in a B2B environment or working in a customer-facing role within the key/corporate client base. This role involves actively seeking opportunities for growth through additional sites, securing long term relationships through renewals, and identifying opportunities to Cross Sell other Altus services that meet the clients' requirements.

The salary for this position is estimated to be between £55,000 - £70,000 per annum, depending on experience.

Key Responsibilities
  • Develop and maintain strong relationships with our key clients, providing regular updates on their property portfolio.
  • Pro-actively manage relationships of corporate commercial clients who have high worth property portfolios, delivering an outstanding service and building strong relationships.
  • Ensure that Altus Group has collected all of the required documentation about clients to successfully deliver a full service and maintain accurate records.
  • Actively seek opportunities for growth through additional sites.
  • Secure long term relationships through renewals.
  • Identify opportunities to Cross Sell other Altus services that meet the clients' requirements.
What We Offer

We provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical, and overall financial health. As a destination for top industry talent, we're investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee's career journey.

In addition to the salary range mentioned earlier, our employees also enjoy flexible work arrangements that empower them to deliver their greatest performance, a high trust, high performance culture, and lots of whitespace and room to make their mark.



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