Retail Team Lead

4 days ago


London, Greater London, United Kingdom SAMSONITE Full time
About the Role">

The Assistant Store Manager position at Samsonite is a fantastic opportunity for a motivated and results-driven individual to join our team. You will be responsible for leading a high-performing sales team, achieving sales targets, and maintaining excellent customer relationships.

Key Accountabilities">
  • Customer Service: Handle customer complaints tactfully, always adhering to company policy, process transactions efficiently and professionally, and ensure all customer enquiries/orders are communicated to Head Office in accordance with Company Procedures.
  • Sales: Maximize sales through detailed product knowledge, introduce selling benefits and various features of the merchandise range, and offer advice on and demonstrations of Samsonite products in a professional manner.
  • Inventory Management: Process deliveries and communicate any errors efficiently, maintain backup stock and stockrooms, and ensure a neat, clean, and well-organized shopping environment.
Requirements">
  • Skills: Constant standing, bending, frequent lifting of luggage up to 15 kilos, computer literacy, previous experience in retail, ability to work under pressure, team player, motivator, management skills, target driven, planning skills, brand sensibility, good command of English, flexibility.
  • Education: Bachelor's degree in Business Administration or related field.
  • Experience: Minimum 2 years of experience in retail management, preferably in a leadership role.
Our Culture">

At Samsonite, we value teamwork, innovation, and excellence. Our employees enjoy a collaborative and dynamic work environment, opportunities for professional growth, and a competitive compensation package.


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