Community Support Specialist
1 month ago
We are seeking a highly skilled and compassionate Community Wellbeing Officer to join our team at Manpower UK Ltd. This is an excellent opportunity to make a real difference in people's lives, working closely with residents to create a safe and supportive environment.
As a Community Wellbeing Officer, you will be responsible for providing crucial support and safeguarding to our residents, managing your own caseload, and working closely with other professionals to oversee their journey to safe, permanent housing.
Key Responsibilities:
- Supporting Residents: Be the first point of contact, offering guidance, support, and safeguarding to residents.
- Conduct regular check-ins to ensure their wellbeing and assist them through key transitions.
- Property Management: Oversee property conditions, report defects, and coordinate quick fixes to maintain a comfortable and safe living space for residents.
- Collaborative Work: Partner with internal teams and external support agencies, contributing to a unified approach to resident care.
- Emergency Response: Respond proactively to urgent situations, providing assurance and clear guidance to maintain resident safety.
- Administration and Reporting: Keep accurate records of all interactions and activities, ensuring seamless communication and continuous improvement in our services.
Why You'll Love This Role
This is more than a job; it's a calling. Working as a Community Wellbeing Officer means making a lasting difference in people's lives while developing valuable skills in safety management, communication, and crisis response. You'll be part of a mission-driven team that values collaboration, compassion, and integrity.
Requirements:
- Experience in support services, housing, probation, or security.
- Familiarity with managing vulnerable individuals, handling emergencies, and fostering positive environments.
- Strong communication and interpersonal skills.
What We Offer
- Estimated salary range: £26,215 - £40,660 per annum.
- 48 hours per week (12-hour shifts, days and nights).
- 25 days annual leave + bank holidays.
- Health & wellness support through Westfield Health.
- Life Cover (2 x basic salary).
- Employer-matched pension (4% employer, 4% employee).
- Tools of the trade (Laptop/Phone).
- Generous Referral Scheme.
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