Sales and Service Professional

2 days ago


West Bromwich, Sandwell, United Kingdom Utilita Energy Full time
Join Our Team

We are seeking a skilled Sales and Service Professional to join our dynamic team at Utilita Energy. As an Energy Expert Advisor, you will be responsible for delivering exceptional customer experiences through various channels.

Key Responsibilities
  • Develop a deep understanding of our products and services to provide informed advice to customers.
  • Utilise our in-house CRM system to efficiently manage customer interactions and inquiries.
  • Collaborate with colleagues to ensure seamless communication across different customer contact channels.
Requirements
  • A positive and solution-focused individual with excellent communication skills.
  • Ability to adapt quickly to new situations and prioritise tasks effectively.
  • Previous experience in a customer-facing role is highly advantageous.
What We Offer
  • Bonus Scheme – A structured bonus scheme that rewards personal and business achievements.
  • Career Progression – Opportunities for growth and development within the company.
  • Win Tickets – Exciting competitions to win tickets to shows and sporting events.
  • Time Off – 25 days annual leave plus bank holidays.
  • Wellbeing – Access to our partnered Unmind App for mental wellbeing support.
  • Healthcare Scheme – Comprehensive healthcare coverage including dental and eye care.
  • Employee Assistance Programme – Dedicated GP line, counselling support, and legal advice.
  • Exclusive Packages – Discounts on home Sky TV and broadband packages.
  • Giving Back – A paid volunteering day and opportunities to participate in fundraising activities.
  • Death in Service – A death-in-service benefit to support loved ones.
  • Pension – A contributory pension scheme.


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