Housing Repairs Officer
3 weeks ago
A housing association is seeking a Repairs Officer on a temporary basis to assist with responsive repairs for residents.
Key Responsibilities:
- Assist with the progression and completion of day-to-day repairs with urgency to ensure timely resolution.
- Review and accept quotes, checking for reasonableness and accuracy.
- Communicate with internal and external customers to keep them informed about repair status and expected completion dates.
- Answer questions and resolve issues in a timely and professional manner.
- Understand customer and colleague needs to deliver effective repairs solutions.
- Triaged and diagnose repairs to prioritize and allocate resources efficiently.
- Analyse quotes, invoices, and variations to verify costs and works.
- Investigate repair causes and liaise with relevant parties to ensure accurate closure or recall of repairs.
This is an office-based role.
PAYE rate: £15.67 & Umbrella rate: £20.60
Essential Requirements:
- Repairs background in Housing.
- Excellent communication skills.
- Immediate availability or short notice.
About TRI Consulting Ltd:
This is a unique opportunity to join a company that prioritizes customer satisfaction and efficient repair solutions.
We are committed to providing a supportive and dynamic work environment that fosters growth and development.
As a Repairs Officer, you will play a critical role in delivering high-quality repair services to our residents.
Apply now to be part of our team and contribute to our mission of providing exceptional customer service and efficient repair solutions.
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