Technical Support Specialist

1 month ago


Doncaster, Doncaster, United Kingdom TwentyFour IT Services Ltd Full time
About TwentyFour IT Services Ltd

We are a leading provider of expert IT, Infrastructure & Cyber Security support and services across the UK. Our commitment to delivering exceptional service has earned us a nomination as finalists for the 2024 Doncaster Business Awards in the category of Customer Service of the Year.

Job Title: Technical Support Specialist

This is a full-time on-site role for a skilled Technical Support Specialist located in Doncaster. As part of our team, you will be responsible for providing technical support, troubleshooting, help desk support, printer support, computer hardware maintenance, and ensuring smooth IT operations for our clients.

Key Responsibilities:
  • Deliver high-quality technical support and troubleshooting services
  • Provide help desk support and printer support to our clients
  • Maintain and repair computer hardware to ensure seamless IT operations
Requirements:
  • Proven technical support and troubleshooting skills
  • Experience in help desk support and printer support
  • Knowledge of computer hardware maintenance and repair
  • Excellent problem-solving and communication skills
  • Ability to work well under pressure and in a team environment
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are highly desirable
Salary:

£40,000 - £55,000 per annum, depending on experience.

Previous MSP experience is required for this role. We offer a competitive salary, excellent benefits, and opportunities for career growth and development.



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