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Head of Relationship Management
2 months ago
{"h2": "Head of Relationship Management", "p": "At LHV Bank Limited, we are seeking a highly skilled and experienced Head of Relationship Management to join our team. As a key member of our organization, you will be responsible for managing a team of Relationship Managers and Assistant Relationship Managers, helping them cultivate strategic relationships with our clients and setting and meeting commercial targets.
Your primary focus will be on establishing and growing relationships with our regulated Financial Institution customers through targeted Quarterly Business Reviews (QBRs) and strategic relationship management. You will also develop and oversee short- and long-term upsell strategies for the Relationship Management team, tracking and reporting progress.
In addition, you will collaborate closely with our Risk Management teams to ensure compliance with regulations and alignment with our risk appetite. You will also serve as a brand ambassador for LHV Bank, representing us at industry events and networking with key stakeholders of our clients.
Key Responsibilities:
* Manage a team of Relationship Managers and Assistant Relationship Managers, carrying out weekly one-on-one meetings and regular performance reviews.
* Help the team establish and grow relationships with our regulated Financial Institution customers through targeted QBRs and strategic relationship management.
* Develop and oversee short- and long-term upsell strategies for the Relationship Management team, tracking and reporting progress.
* Collaborate closely with our Risk Management teams to ensure compliance with regulations and alignment with our risk appetite.
* Prepare reports on commercial targets and other client base related metrics.
* Serve as a brand ambassador for LHV Bank, representing us at industry events and networking with key stakeholders of our clients.
Requirements:
* Prior experience of building and cultivating relationships with clients in Fintech, banking, or payments.
* Ability to travel to see clients and attend industry conferences.
* Competitive salary & progression.
* Hybrid working.
* Fantastic offices and great working environment.
* Vitality Health Plan (includes private health insurance, travel insurance, gym discounts).
* Medicash health plan (Level 3).
* 5% employer pension contribution.
* Life assurance.
* 28 days holiday plus 3 additional days, bank holidays & further days for various key life events.
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
We look forward to hearing from you"}
