Customer Service Representative

2 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Adecco Full time
About the Role:

As a Customer Service Executive at Adecco, you will be responsible for delivering exceptional service to our clients in the Pharmaceutical & Health Distribution industry. With a strong focus on customer satisfaction, you will manage and resolve customer queries, including complaints, delivery, and picking errors. You will be the first point of contact for incoming calls and collaborate with various departments to ensure seamless communication.

Key Responsibilities:
  • Managing and resolving customer queries, including complaints, delivery, and picking errors
  • Being the first point of contact for incoming calls
  • Collaborating with various departments to ensure seamless communication
  • Processing orders and following procedures for each task and process
  • Handling varied department administration tasks

Requirements:
  • Previous experience in a customer service role
  • Strong computer skills with excellent verbal and written communication abilities
  • Ability to thrive in a fast-paced, occasionally pressured environment

What We Offer:
  • Opportunities for career progression
  • On-site parking
  • 25 days holiday + 'Birthday Club'
  • Company socials


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