House Manager

2 days ago

Worthing, West Sussex, United Kingdom McCarthy and Stone Full time

**Role Overview**

We are seeking a customer-centric professional to enhance the quality of life of our homeowners at Walnut Tree Cottage in Goring by Sea.

As a key member of our team, you will be responsible for delivering high-quality customer service, managing facilities, and coordinating social events to create a vibrant community.

**Key Responsibilities:**

  • Welcoming new homeowners and supporting them to settle into their apartments.
  • Providing a professional front-of-house service and dealing with visitors in a friendly manner.
  • Being the first point of contact for all homeowners and offering them help, support, and advice as necessary.
  • Working in collaboration with partners and suppliers to ensure the smooth running of the estate.
  • Managing the development – gardens and grounds – in an efficient and effective manner, providing homeowners with a safe, secure, well-maintained, and pleasant environment.
  • Facilitating social interaction and helping homeowners to enjoy retirement living to the full.

**Requirements:**

  • Excellent communication skills with a real 'can-do' attitude.
  • Extensive experience in a professional customer service-oriented position.
  • A professional approach with high-quality standards.
  • Thrives in a busy and varied role, where every day will be different.
  • Be resilient and can problem-solve effectively.
  • Awareness of basic Health and Safety will be a distinct advantage.
  • Good level of computer literacy including Microsoft Word and Outlook.

**What We Offer:**

  • Competitive salary.
  • Group personal pension.
  • Life assurance.
  • Employee Assist Scheme.
  • Flexible working hours.

**About McCarthy Stone:**

We are a leading UK retirement living provider, committed to delivering high-quality services and creating a vibrant community for our homeowners.

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