IT Support Specialist
1 week ago
Amazon seeks an IT Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing technical support and assistance to our internal customers.
About the RoleThis is a challenging and rewarding role that requires strong technical skills, excellent communication, and problem-solving abilities. The successful candidate will be responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems.
Key Responsibilities- Hardware and Software Support: Provide technical assistance and support to internal customers regarding hardware and software issues. This includes troubleshooting, diagnosing, and resolving problems with PCs, laptops, mobile devices, printers, and other equipment.
- Network Support: Assist with the installation, configuration, and maintenance of network systems, including routers, switches, and firewalls.
- Project Coordination: Work closely with cross-functional teams to coordinate activities, identify problems, and implement solutions.
- Technical Experience: 2+ years of experience in a technical support role, preferably in a corporate environment.
- Technical Skills: Proficient in Windows, Mac, and Linux operating systems; experience with network protocols and hardware.
- Certifications: CompTIA A+, Network+, or equivalent certifications.
Estimated Salary: £25,000 - £35,000 per annum
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