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Customer Service Representative
2 months ago
We're seeking a skilled and empathetic individual to join our Home Connections Team in Accrington. As a Customer Service Advisor, you'll utilize your problem-solving skills to deliver exceptional customer experiences and make a positive impact on people's lives.
About the RoleThis is an exciting opportunity for someone who is naturally helpful, calm, and can build strong relationships. If you're passionate about technology and enjoy helping others, you'll thrive in this role.
You'll work closely with customers over the phone, guiding them through the process of getting their products and services connected, and addressing any initial queries. Your excellent communication skills and ability to remain calm under pressure will be invaluable in this position.
What We Offer- A competitive starting salary of £25,267.00
- Huge discounts on EE & BT products, including your Mobile and Broadband, saving you hundreds of pounds every year.
- Support in developing your career, with opportunities for training and development.
- Season Ticket Travel Loan, providing you with the funds to pay for your travel to and from work up front.
- Volunteering days, allowing you to give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
We're committed to developing our people and creating a supportive team culture. We offer flexible working arrangements, including the option of occasional home working, to help you achieve a better work-life balance.
At BT Group, we're dedicated to making a difference in people's lives. Join us and be part of a dynamic team that's passionate about delivering exceptional customer experiences.
