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Water Treatment Technician
2 months ago
About the Role:
We are seeking a highly skilled Process Control Specialist to join our team at South West Water. As a key member of our operations team, you will play a critical role in ensuring the efficient and effective operation of our water treatment processes and distribution network.
Key Responsibilities:
- Coordinate the day-to-day outputs of water treatment works and the demands of the strategic distribution network to maintain customer supplies to required quantity, quality, and service standards.
- Effectively monitor, manage, and control all Bournemouth Water Assets in line with company and regulatory processes and procedures.
- Ensure out-of-hours water treatment alarms for all necessary water treatment works are acted upon in line with company SLAs and adhere to strict escalation procedures.
- Provide technical information to the operational management team during events and incidents, ensuring all relevant reports and handover documents are written and sent to all appropriate stakeholders.
- Work with water production and network technicians to resolve site alarm issues, react appropriately to process trends and alarms from any DWS sites, and ensure appropriate mitigation actions are undertaken by field-based staff.
- Communicate at all levels within the business and with stakeholders to ensure DWS assets are maintained and operated to optimum standards, and represent the Process Control team in change management projects.
- Ensure the effective and efficient operation of the water distribution network through the interpretation of centrally available operational information.
- Work with the Control Centre Alarm Team and NSA Asset Performance Team to optimize the establishment, review, remote management, and response to drinking water asset alarms.
- Notify the appropriate functional manager or their nominated deputy of potentially serious operational problems in accordance with the company's trigger points.
- The role involves working a 24/7/365 shift pattern.
- The role is based in Exeter, but there may be occasions where a temporary alternative work location may be specified.
Requirements:
- 5 GCSEs or equivalent, including Maths, English, and a Science subject.
- Proven experience of effective teamworking.
- Ability to effectively communicate with people at all levels, including customers and stakeholders.
- Effectively use IS systems and corporate systems to analyze data and information.
- Able to prioritize and plan work effectively and deploy resources.
- Understand the operation and control of water supply and networks and water treatment works.
- Be able to understand and interpret technical information from a range of sources.
- Ability to remain calm when under pressure.
- Demonstrate a flexible approach to working hours and participate in formal working arrangements.
What We Offer:
- Generous holiday allowance plus bank holidays.
- Buy or sell annual leave to offer extra flexibility.
- Buy a bike and safety equipment tax-free through our Cycle to Work scheme.
- Free car parking at the majority of our sites.
- Take up to 26 weeks' additional maternity leave.
- Share your parental leave and split your time off to care for your child how you choose.
- Invest in Pennon Group plc through our employee share schemes.
- Support our people with a free, confidential Employee Assistance Programme.
- Look after your wellbeing with our Champion Health support platform.
- Enjoy free eye tests and discounts on frames and lenses at Specsavers.
- Access thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms, and more through Perkbox.
- A range of group discounts, including The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage, and more.
- A discretionary bonus.
- Competitive contributory pension.