Catering Team Leader

4 weeks ago


London, Greater London, United Kingdom Chartwells - Independent Full time
About the Role

We are seeking a skilled Catering Supervisor to join our team at Chartwells - Independent. As a Catering Supervisor, you will play a vital role in ensuring the highest level of customer care and maximizing sales opportunities.

Key Responsibilities
  • Provide exceptional customer service and ensure a polite, professional, and friendly attitude at all times.
  • Ensure the highest level of customer care is adhered to at all times.
  • Maximize all sales opportunities through effective selling techniques.
  • Operate a till and handle customer payments.
  • Acquire a good knowledge of all products to advise customers on their product choice.
  • Actively gain customer feedback and report health and safety issues to your line manager.
  • Promote good safety habits and methods of work.
  • Serve customers with hot and cold food and beverages during service times.
Requirements
  • Previous experience supervising frontline teams within a similar environment.
  • Good communication skills to liaise with team members and customers.
  • Able to comply with legislation and follow all rules and regulations.
  • Criminal Records Bureau security checks required where applicable.
  • Customer service focused, team player, and self-motivated.
About Us

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader and get competitive pay, great perks, and unrivalled opportunities for learning and development.

We want to create a culture where our colleagues feel valued, can reach their full potential, and thrive. Diversity is Our Strength.


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