Luxury Store Manager for Travel Company

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom C&M Travel Recruitment Full time

Luxury Travel Store Manager Role Summary

This leading luxury tour operator is seeking an experienced Luxury Travel Sales Manager to lead a team of skilled travel consultants in their busy Cambridge retail travel agency on an initial 12-month contract. This is an excellent opportunity to join a multi-award-winning travel company that prioritizes its team's growth and success.

  • Key Responsibilities:
  • Drive sales and convert bookings by closing the sale and increasing top-line figures while meeting the budgeted operating profit.
  • Measure the financial performance of staff overall and as individuals against the costs of running the store to ensure optimal productivity.
  • Manage the day-to-day operations and administration of the store.
  • Promote the development of all staff.
  • Design and implement local marketing initiatives and campaigns to drive sales and build relationships.

Requirements:

  • Experience in managing a retail travel store or tour operator sales/call centre with profit and staff responsibility.
  • A strong track record of delivering sales results and exceptional customer service.
  • A genuine passion for travel, particularly long-haul destinations.
  • A good understanding of the sales and commercial aspects of tour operating, including scheduled flights.
  • Excellent working knowledge of at least one travel agent or tour operator's reservation system.

Additional Information:

  • 34,945 basic salary plus lucrative monthly commission and quarterly bonus scheme.
  • Initial 12-month contract.
  • 25 days' holiday.
  • 37.5 working week, including weekends on a rota.
  • Regular Fam trips - minimum of 1 per year.
  • Discounted holidays and ad-hoc prizes.
  • Perkbox.
  • A fantastic opportunity to join this ultra-successful, prestigious travel company.


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