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Soft Services Manager

2 months ago


York, York City, United Kingdom Sodexo Full time
Job Title: Soft Services Manager

We are seeking a highly skilled and experienced Soft Services Manager to join our team at Sodexo. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers while ensuring a safe and clean environment.

Key Responsibilities:
  • Lead a small team of staff to deliver high-quality services, including catering, cleaning, laundry, waste management, and pest control.
  • Ensure all areas of the kitchen and food service areas are kept clean and well-maintained.
  • Manage all aspects of staffing, including scheduling and labor management.
  • Ensure completion of all Sodexo SMS paperwork, including temperatures, electrical checks, COSHH, and HACCP.
  • Develop and implement strategies to drive service excellence and deliver quality results.
  • Manage the weekly rotas and labor within budget agreements.
  • Complete daily and monthly billing, and close accounts at agreed times.
  • Proficient in Microsoft Office Suite and previous management experience in delivering results.
  • Catering experience essential, with craft base knowledge to help with menu development and occasional cover in the kitchen.
What We Offer:
  • A great site to work on, with flexible and dynamic work environment, sociable hours.
  • Free uniform, free meals on duty, and free parking.
  • Competitive compensation and access to ongoing training and development programs.
  • Countless opportunities to grow within the company.
  • Sodexo Discounts site, promoting discounted mobile phone tariffs, savings across restaurant chains, and days out.

We are a Disability Confident Leader employer, committed to changing attitudes towards disability and making sure disabled people have the chance to fulfill their aspirations.