Operational Resilience Lead

4 weeks ago


Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time
About the Role

We are seeking an experienced Operational Resilience Lead to join our team, supporting the delivery of our Operational Resilience strategy and work plans to ensure resilient services for our customers.

Key Responsibilities
  • Drive the delivery and embedding of Operational Resilience and Business Continuity processes, ensuring a customer-focused approach aligned to regulatory expectations and business needs.
  • Collaborate with stakeholders to promote and embed resilience, working closely with pillar and critical process owners to enhance process resilience.
  • Lead on larger workstreams with a customer-centric approach, leveraging Operational Resilience mapping output for other areas as appropriate.
  • Prepare and present governance group updates and reports as needed, acting as an SME for the embedding of Operational Resilience and Business Continuity considerations in change processes.
  • Act as an SME for the embedding of Operational Resilience and Business Continuity considerations in supplier onboarding and third-party relationship management processes.
  • Drive the continuous improvement and embedding of business continuity and incident response processes, including business impact assessments, business continuity planning, testing, and training.
Requirements
  • Experience of working in an Operational Resilience team with knowledge and understanding of the regulation in a Financial Services organisation.
  • Ability to engage and work in partnership with business stakeholders, with a good analytical mindset and ability to interpret wide-ranging information.
  • Able to adopt a pragmatic, agile, and balanced risk/reward approach, with good time management skills and the ability to complete tasks using own judgement.
  • Relevant degree or professional continuity and resilience qualification, or equivalent experience.
About Us

Skipton Building Society is a mutual organisation, owned by our members, and we're proud to offer a range of benefits to our colleagues, including hybrid and flexible working, a newly refurbished head office, and a commitment to training and development.

We're a great place to work, and we're looking for someone who shares our values and is passionate about delivering resilient services for our customers.



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