Operational Excellence Lead

7 days ago

Skipton, North Yorkshire, United Kingdom Dechra Full time

About the Role

We are seeking an experienced Operational Excellence Lead to join our team at Dechra. As a key member of our site leadership team, you will be responsible for driving continuous improvement and operational excellence across our Skipton site.

Key Responsibilities

  • Develop and implement operational excellence strategies to improve site performance and efficiency
  • Lead the implementation of the Dechra Production System (DPS) standards and coach local management and team members to achieve incremental and step changes in site performance
  • Collaborate with site leadership to define site strategy, goals, and implementation plans, and embed a robust governance program to ensure site delivery on commitments and KPI targets
  • Work with site director and senior leadership team to identify and agree DPS implementation in alignment with site strategic plan
  • Lead day-to-day deployment of DPS and related improvement activities at site level, delivering business performance improvement on people, safety, quality, delivery, and cost metrics
  • Track progress of site DPS deployment roadmap and self-assess site DPS maturity level, agreeing with SLT, DPMS OPEX Lead, and group functional leads targets for improvement
  • Deploy training and capability building plan as agreed by SLT and DPMS OPEX Lead, define, deliver, and support required training, coach site teams to develop and sustain continuous improvement mindsets, and support continuous capability development of self and other DPS change agents based at site
  • Guide development of strategy and gain alignment of key stakeholders, drive continuous improvement programs using DPS tools and techniques, encouraging others to be challenging, creative, and rigorous in their solutions, fostering a no-blame culture where mistakes are learned from and not repeated
  • Manage significant business change, fully justifying change, championing, and coaching others to support and deliver business changes, coaching others on change management tools
  • Define and embed KPIs and processes to drive short-term and long-term improvement through application of DPS, across a balanced scorecard (P, S, Q, D, C) in all functions and value streams
  • Ensure routine, rigorous, and robust reporting process is in use, effectively supporting timely resolution of issues and performance monitoring/trending
  • Coach others in definition and use of KPIs to achieve performance improvement, coach on appropriate sourcing and use of data to drive effective and efficient decision-making
  • Be a role model of Dechra values and DPS skills and behaviors, instilling passion and effectively coaching individuals and teams to highest levels of performance
  • Provide active guidance for performance development of individuals and teams, creating sponsors/advocates for DPS
  • Cross-functionally nurture shared sense of ownership, urgency, and accountability amongst others, support/ensure consistency of progress across site, share lessons learned with network
  • Benchmark site performance against other sites/companies, identifying opportunities to "pinch with pride," implementing best practices from others
  • Embed appropriate best practice project management methods and tools
  • Train, coach, and support others in project management system(s), methods, and practices, including contingency planning and risk management
  • Ensure appropriate and effective project governance is in use to ensure projects and project teams deliver to expectations and progress reporting is timely, efficient, and effective
  • Track and manage project benefits, reporting on financial information such as return on investment
  • Ensure programs and portfolios are aligned to operational and strategic objectives and prioritized accordingly
  • Support DPMS OPEX Lead with design and updates of DPS content, i.e., standards, handbook, assessment, and templates, etc.
  • Prepare and lead DPS Site Council
  • Collaborate with DPMS PMO to harmonize processes and reporting

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