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Head of Commercial for Digital and Technology
2 months ago
We are seeking a highly experienced and skilled Head of Commercial for Digital and Technology to join our team at Candour Solutions. As a key member of our leadership team, you will be responsible for shaping and transitioning our functions into an agile value stream based operating model.
Key Responsibilities- Provide effective and proactive support and expertise to programmes and projects, creating innovative and actionable plans, and optimising solution delivery.
- Develop and execute product strategies aligned with our overall goals and objectives to ensure consistency and quality of solutions.
- Support the planning and execution of new product/feature launches, ensuring effective messaging, scheduling, and monitoring of metrics to drive improvements and satisfaction.
- Lead and manage a team of Product Managers, fostering a collaborative and high-performing culture within the team, and providing guidance, mentorship and development opportunities.
- Advise the value stream teams on performance, scalability, reliability, availability and other operational concerns to define appropriate metrics and KPIs.
- Promote a commercially oriented culture where the value stream teams recognize their importance to our commercial aims and work to enable them.
- Ensure the provision of all People, Marketing, Risk & Compliance, and Enterprise Applications to meet the quality, resilience and usability of all user groups.
- Manage engagement with 3rd parties, through RFI and/or RFP processes to the implementation and run phases including attending QBR sessions where appropriate.
- Own the risk registry, audit requirements, and financial management for the People, Marketing, Risk & Compliance, and Enterprise Applications value streams.
- Stay up to date with industry trends and market dynamics to identify opportunities for product innovation and growth.
- Ability to inspire technical teams to proactively find solutions, focus on continuous improvement, and remove blockers.
- Comfortable leading internal and external teams, working with both traditional methodologies and modern agile methodologies in a multi-faceted application estate with a wide range of technologies.
- In-depth understanding of core business processes and related tools and technologies, deep understanding of Agile principles and processes, experience working in value streams and product development.
- Significant number of years in a senior Technology leadership role coupled with extensive senior stakeholder engagement experience and commercial/financial awareness.
- Significant number of years in a team management role, providing coaching and mentoring, and leveraging competencies/capabilities across the team to achieve overall business outcomes.
- Experience managing Cloud/SaaS applications, APIs and legacy applications with a strong understanding on how to migrate towards being a digital, cloud and API-driven capability.
- Strong knowledge and experience of build, deployment, change and release processes and automation.
- Strong knowledge in data engineering and analytics principles and technologies.
- Extensive experience working on large, complex projects or products with proven ability to deliver lasting value beyond go live.
- Aptitude for challenging the status quo to ensure continuous improvement with creative solutions.
We offer a competitive salary, bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years' worth of service, private medical for all the family and much more.
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