Meeting and Events Supervisor

4 weeks ago


Luton, Luton, United Kingdom Luton Hoo Hotel & Spa Full time

About the Role

Luton Hoo Hotel & Spa is seeking a skilled Meeting and Events Supervisor to join our team. As a key member of our events team, you will be responsible for coordinating and supervising event waiters, handling guest queries, and ensuring seamless guest experiences.

Key Responsibilities

  • Coordinate and supervise event waiters to provide exceptional service to our guests.
  • Handle guest queries and resolve any requests or concerns promptly and professionally.
  • Work closely with other departments to ensure seamless guest experiences.
  • Ensure function rooms are set up and well-equipped for events.
  • Complete time sheets and ensure they are signed and correctly recorded.

Requirements

  • Excellent communication and supervisory skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Strong organizational skills and attention to detail.
  • Experience in a similar role within a 5-star hotel is an advantage.

What We Offer

Luton Hoo Hotel & Spa offers a competitive salary, plus service charge, and a range of benefits including free meals on duty, uniform, and complimentary on-site parking. We are committed to delivering exceptional hospitality and creating memorable experiences for our guests.



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