Meeting and Events Supervisor
4 weeks ago
About the Role
Luton Hoo Hotel & Spa is seeking a skilled Meeting and Events Supervisor to join our team. As a key member of our events team, you will be responsible for coordinating and supervising event waiters, handling guest queries, and ensuring seamless guest experiences.
Key Responsibilities
- Coordinate and supervise event waiters to provide exceptional service to our guests.
- Handle guest queries and resolve any requests or concerns promptly and professionally.
- Work closely with other departments to ensure seamless guest experiences.
- Ensure function rooms are set up and well-equipped for events.
- Complete time sheets and ensure they are signed and correctly recorded.
Requirements
- Excellent communication and supervisory skills.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Strong organizational skills and attention to detail.
- Experience in a similar role within a 5-star hotel is an advantage.
What We Offer
Luton Hoo Hotel & Spa offers a competitive salary, plus service charge, and a range of benefits including free meals on duty, uniform, and complimentary on-site parking. We are committed to delivering exceptional hospitality and creating memorable experiences for our guests.
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