Programme Delivery Lead

3 weeks ago

London, Greater London, United Kingdom Starling Bank Full time

Job Summary

We are seeking a skilled Programme Delivery Lead to join our team at Starling Bank. As a Programme Delivery Lead, you will be responsible for ensuring the successful implementation of our Engine platform for our clients.

About the Role

You will work on large-scale programmes, end-to-end, managing day-to-day delivery across multiple workstreams and leading a small team of product consultants. You will work closely with clients and systems integrators to understand client requirements and share expert knowledge in the Engine platform.

Key Responsibilities

  • Manage the Engine delivery team for a particular client implementation, ensuring we meet programme delivery timescales and leading on the Engine implementation through all stages of the delivery lifecycle
  • Build strong relationships with the client and partner teams at all levels
  • Work closely with the programme's solution architects and engineers on the localisation and configuration of the Engine Platform
  • Use your understanding of the Engine product to bring the necessary knowledge to teams in different locations around the world
  • Work closely with the Engineering team in the UK to reach agreement on programme schedule and requirements
  • Work with the wider Engine team, with specific domain knowledge, to present a clear and compelling solution to the client
  • Lead on demos of the product to clients
  • Work with the Engine Product team to ensure product documentation is kept up to date
  • Support with testing, iterative build process and go live for the client
  • Support local integration work by bringing Engine and Starling knowledge

Requirements

  • You have worked in client-facing roles, in a consulting role, or at a technology company, with around 5 or more years of experience
  • You have some experience in financial services and technology delivery
  • You have experience delivering complex programmes through all stages of the delivery lifecycle
  • You can rapidly understand client problems and present solutions in a structured and informative manner
  • You are a strong communicator and have experience of working with clients or senior stakeholders

Benefits

  • 33 days holiday (including public holidays, which you can take when it works best for you)
  • An extra day's holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company-enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth, including mental health support and cancer care
  • Partner benefits, including discounts with Waitrose, Mr&Mrs Smith, and Peloton
  • Generous family-friendly policies
  • Incentives, including a refer-a-friend scheme
  • Perkbox membership, giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives, such as Cycle to Work, Salary Sacrificed Gym partnerships, and Electric Vehicle (EV) leasing

About Us

At Starling Bank, we are on a mission to radically reshape banking. We are an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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