Airport Business Development Leader

3 weeks ago


Hounslow, Greater London, United Kingdom ABM Full time
Heathrow Airport Leadership Role

ABM is seeking a skilled Airport Business Development Leader to join our team at Heathrow Airport. As a senior leader, you will be responsible for leading our operational teams across Cabin Cleaning, Security, and VIP services. This role involves delivering outstanding service, ensuring compliance with contracts, driving efficiency, and fostering team growth while maintaining a safe and productive environment.

About the Position
As an experienced leader, you will motivate and mentor teams to deliver excellent performance and foster a strong team culture. You will also build and maintain strong relationships with clients, understanding and meeting their needs. Additionally, you will oversee quality management, audits, and compliance with Health & Safety regulations, manage budgets, monitor performance, and drive cost efficiencies. Your responsibilities will also include identifying business opportunities, leading projects, and supporting staff training and development.

Key Requirements
To be successful in this role, you will need 3+ years of senior management experience in aviation, including Aircraft Cabin Cleaning and Security Operations. You must have a proven track record of business transformation and delivering exceptional customer service. Strong leadership, communication, and people management skills are essential, as well as financial acumen with P&L accountability and experience in driving business growth. NEBOSH/IOSH certification and excellent IT skills (MS Office) are also required.

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