Learner Recruitment and Reception Officer

2 months ago


Rotherham, United Kingdom RNN Group Full time
{"Role": "Learner Recruitment & Reception Officer", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our Learner Recruitment and Events Team as a Learner Recruitment & Reception Officer. This role is a key part of our customer service provision, providing a professional and high-quality service to internal and external customers.

Responsibilities:

* Provide a professional reception service, including providing pre-entry information and advice to potential and existing customers
* Assist learners in making course enquiries, whether in person, over the phone or via electronic communication
* Refer to specialists where appropriate
* Assist the Group to achieve their mission to provide skills for the future of their students and community through outstanding teaching & learning

Requirements:

* Previous experience of working in a customer-facing role, ideally within an education setting
* Excellent communication skills, both written and verbal
* Ability to deal with a range of enquiries in the most effective manner
* Level 2 Literacy and Numeracy (equivalent to GCSE) and a Level 3 in Information & Guidance, or be willing to work towards

What We Offer:

* Access to local government pensions scheme
* Access to our gyms, restaurants and salons
* Staff health & wellbeing and benefits schemes
* Full, part-time and flexible working hours available
* Parking available at all of our sites
* Fantastic career development opportunities

If you are a motivated and customer-focused individual who is passionate about providing excellent customer service, we would love to hear from you. Please click apply to be redirected to our website to complete your application."

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