IT Infrastructure Specialist

2 weeks ago


Barnsley, Barnsley, United Kingdom Allegiance Group Full time £25,000 - £32,000

**Job Title:** IT Support Engineer

**Estimated Salary Range:** £25,000 - £32,000 per annum

We are seeking a highly skilled and motivated IT Support Engineer to join our team at Allegiance Technology Ltd. As a key member of our support team, you will play a crucial role in providing technical assistance to our customers and ensuring the smooth operation of our IT systems.

The successful candidate will have excellent problem-solving skills, a strong understanding of IT infrastructure, and the ability to communicate complex technical information to non-technical stakeholders. You will also be responsible for maintaining accurate records of support requests, troubleshooting issues, and collaborating with other teams to resolve complex problems.

In this role, you will work closely with our internal teams, including sales, marketing, and product development, to ensure seamless delivery of our services. You will also contribute to the development of knowledge base articles, training materials, and other resources to enhance the overall customer experience.

If you are passionate about technology, enjoy working in a fast-paced environment, and are committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

**Required Skills and Qualifications:*

  • Familiarity with Office 365/Azure products, Windows Servers/Linux Servers, Windows OS, Mac OS, VMWare, IT Security, and Networking.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Possess a high degree of technical expertise and stay up-to-date with emerging technologies.

**Benefits:

  • Company Pension Scheme.
  • Wellbeing Scheme.
  • Private Healthcare Cover.
  • Training And Development Plans.
  • Quarterly Company Events.


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