Customer Service Ambassador
2 weeks ago
Mytime Active is an independent social enterprise dedicated to improving wellbeing through accessible services.
Job OverviewThis role involves providing exceptional customer service and supporting the Food & Beverage team at The Pavilion Leisure Centre.
Key Responsibilities- Greet and serve customers in a friendly manner, ensuring a positive experience.
- Conduct yourself professionally at all times, adhering to Mytime's Code of Conduct and standards.
- Follow food hygiene and health & safety regulations when preparing and serving food.
- Adhere to portion control guidelines and presentation standards.
- Ensure vending machines are stocked and assist with filling them.
- Operate a cash register accurately, following Mytime's cash handling procedures.
- Accept deliveries and store items securely, checking against delivery notes.
- Maintain a clean and safe F&B area for customers.
- Undertake safety inspections and cleaning duties as required.
- Friendly and approachable demeanor.
- Ability to work independently and as part of a team.
- Previous experience in a busy bar setting (full training provided).
- Willingness to work evenings, weekends, early starts, and late finishes.
- Competitive salary: £23,795.20 per annum.
- Free access to Mytime Leisure & Golf for you and one other.
- 29 days annual leave, including bank holidays, plus additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage, plus free hot drinks.
- NEST pension.
- Early Pay – withdraw a part of your salary in advance of payday.
- New Employee Referral Bonus.
- Access to 300+ accredited courses for personal development.
- Exceptional achievement award scheme.
- Employee Benefits Platform & salary sacrifice schemes.
- Health and Wellbeing Benefits, including health assessments and checks.
As a valued member of our team, you'll have opportunities for growth and development, a supportive work environment, and a chance to make a real difference in people's lives.
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