Customer Care Team Leader
3 weeks ago
About the Role:
Origin Recruitment Limited is seeking a highly motivated and experienced German speaking Customer Care Team Leader to join our team. As a Customer Care Team Leader, you will be responsible for leading a team of customer service administrators to provide exceptional customer service to our clients.
Key Responsibilities:
- Lead a team of customer service administrators to provide excellent customer service to our clients.
- Motivate and support the team to develop positive relationships with customers.
- Conduct regular coaching and feedback sessions to improve team performance.
- Assist with recruitment and training of new team members.
- Collaborate with colleagues to achieve business objectives.
- Develop product and process knowledge to continue providing excellent customer service.
Requirements:
- Fluent in spoken and written German and English.
- Excellent leadership and communication skills.
- Ability to work in a team and provide coaching and feedback.
- Flexible and adaptable to changing business needs.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and growing company.
- Chance to develop your leadership and customer service skills.
How to Apply:
If you are a motivated and experienced customer service professional looking for a new challenge, please contact Origin Recruitment Limited to discuss this opportunity further.
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