Store Manager Position
7 hours ago
Saltrock is a renowned British lifestyle brand that embodies the essence of coastal living. Founded in 1988 in the South West, our brand has grown to become synonymous with high-quality products and exceptional customer service.
Job OverviewWe are seeking an experienced and dynamic Retail Store Director to oversee the operations of our Kendal and Keswick stores. As a key member of our team, you will be responsible for driving sales growth, ensuring excellent customer experiences, and maintaining high visual merchandising standards.
Responsibilities- Customer Experience
- Foster a culture of exceptional customer service, ensuring every interaction is warm, welcoming, and tailored to individual needs.
- Monitor and evaluate customer satisfaction, implementing strategies to enhance overall experience.
- Sales and Revenue Growth
- Develop and execute plans to drive sales growth, leveraging insights from commercial data to inform decisions.
- Maintain accurate records of sales performance, identifying opportunities for improvement.
- Visual Merchandising and Store Maintenance
- Maintain a high standard of store presentation, adhering to company guidelines for visual merchandising and store layout.
- Oversee daily store maintenance, ensuring a clean and safe environment for customers and staff.
- People Management
- Raise awareness of new employee recruitment and training initiatives, facilitating the onboarding process and equipping new team members with necessary skills.
- Conduct regular evaluations, providing constructive feedback and coaching to ensure employees meet expectations.
- Communication and Administration
- Ensure seamless communication with Head Office, DC, and retail teams, addressing any queries or concerns promptly.
- Complete all administrative tasks accurately and within specified deadlines.
- An estimated salary of £28,000 - £35,000 per annum, commensurate with experience.
- A competitive benefits package, including above-statutory holiday entitlement, uniform allowance, and access to exclusive discounts on Saltrock and Crew Clothing products.
- The opportunity to work for a reputable brand, contributing to its continued success and growth.
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