Senior Solutions Consultant
1 month ago
About LexisNexis Risk Solutions: We help businesses drive revenue growth, maximize operational efficiencies, and improve customer experience through our innovative solutions. Our team in EMEA Fraud and Identity uses data and advanced analytics to prevent financial crime and identity theft.
About the Role: As a Senior Solutions Consultant, you will work closely with customers and prospects to shape and evolve consulting and product delivery offerings. You will drive new business with sales partners and ensure a thorough understanding of customer expectations.
Responsibilities:
- Meet with sales and discuss proposed solution details with prospects during all phases of the sales cycle
- Present LexisNexis Risk Solutions' fraud prevention, identity verification, and authentication products and services
- Offer a consultative approach that includes problem-solving via excellent listening skills and well-positioned questions to identify and recommend solutions to meet customer needs
- Gain a deep understanding of customers, their businesses, and industries to help them realize business value and transformations achievable with our solutions
- Guide customers through proposed solutions, including technical demonstrations and high-level engagement plans
- Drive opportunities through all stages from inception through internal handover to delivery
- Provide expertise as an SME by applying product and/or process to the customer base
Requirements:
- Experience in fraud prevention, risk, or authentication space
- Experience of fraud prevention and fraud strategy in banking or payments industry
- Experience working with internal or external stakeholders to identify key areas to develop fraud strategies and facilitate change
- Demonstrate consultative skills with ability to collaborate and explore options
- Have organizational skills and analytical and problem-solving skills to solve complex business problems
- Demonstrate excellent relationship building skills and ability to collaborate and interact effectively with internal and external stakeholders
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