Operations Manager
3 days ago
Role Overview:
As a key member of the Group 1 Automotive team, you will play a crucial role in managing operational processes for FN50 and corporate accounts. This includes creating sales opportunities and meeting customer service standards.
About the Role:
- Develop and maintain strong customer relationships to drive business growth.
- Manage online portals and respond to enquiries to ensure exceptional customer service.
- Proactively offer alternative vehicles to maximize sales and meet customer needs.
- E nsure compliance with company policies and service level agreements.
- Maintain accurate records and provide regular reports to inform business decisions.
Salary: £40,000 - £60,000 per annum, dependent on experience.
Requirements:
- Fleet experience is preferred but not essential.
- A strong attention to detail and ability to follow processes are essential.
- An enthusiasm for automotive products and excellent IT skills are required.
- A flexible, adaptable, and customer-focused mindset is necessary for success.
Benefits:
- 25 days holiday per year plus Bank Holidays.
- A flexible pension scheme and Sharesave scheme.
- Health Shield Cash Plan and discount gym membership.
- Employee Discounts with the Showroom and career development opportunities.
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