Operations Manager

3 days ago


Kidlington, United Kingdom Group 1 Automotive Full time

Role Overview:

As a key member of the Group 1 Automotive team, you will play a crucial role in managing operational processes for FN50 and corporate accounts. This includes creating sales opportunities and meeting customer service standards.

About the Role:

  • Develop and maintain strong customer relationships to drive business growth.
  • Manage online portals and respond to enquiries to ensure exceptional customer service.
  • Proactively offer alternative vehicles to maximize sales and meet customer needs.
  • E nsure compliance with company policies and service level agreements.
  • Maintain accurate records and provide regular reports to inform business decisions.

Salary: £40,000 - £60,000 per annum, dependent on experience.

Requirements:

  • Fleet experience is preferred but not essential.
  • A strong attention to detail and ability to follow processes are essential.
  • An enthusiasm for automotive products and excellent IT skills are required.
  • A flexible, adaptable, and customer-focused mindset is necessary for success.

Benefits:

  • 25 days holiday per year plus Bank Holidays.
  • A flexible pension scheme and Sharesave scheme.
  • Health Shield Cash Plan and discount gym membership.
  • Employee Discounts with the Showroom and career development opportunities.


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