Service Desk Coordinator

4 days ago


London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

This is an exciting opportunity for a diligent and organized individual to join our team as a Service Desk Coordinator.

Key responsibilities include:
  • Coordinating maintenance requirements for residential housing tenants
  • Liaising with tenants over the phone to schedule repairs or maintenance
  • Preparing job sheets, allocating work to the maintenance team and scheduling tasks
  • Logging call details on the computer system and updating the database as needed
  • Tracking maintenance and repair job progress from initiation to completion
  • Verifying tenant satisfaction with the service provided after completion

The estimated salary for this role is around £25,000 - £30,000 per annum, depending on experience.



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