Customer Experience Expert

1 day ago


Workington, Cumbria, United Kingdom Arnold Clark Full time
About the Role
A Product Genius at Arnold Clark is a key member of our in-branch team, dedicated to delivering exceptional customer experiences. With a passion for learning and developing strong communication skills, you will be responsible for ensuring customers have an outstanding journey from enquiry to delivery.

Key Responsibilities:
  • Preparing the showroom and cars for each day.
  • Supporting the Sales department to deliver excellent customer service.
  • Organising and accompanying customers on test drives.
  • Liaising with colleagues to ensure a seamless customer experience.

Essential Skills
To succeed in this role, you will need:A confident communicator with a positive attitude.The ability to work independently and as part of a team.A full UK driving licence.
Why Choose Us?
At Arnold Clark, we are committed to creating a diverse and inclusive workplace where collaboration and unique perspectives are celebrated. We offer a range of benefits including 33 days' holiday allowance, generous retail discounts, private healthcare, and opportunities for training and progression. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

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