Quality Assurance Manager

1 day ago


Basildon, Essex, United Kingdom A1 Personnel Full time

A1 Personnel is seeking a highly skilled Quality Assurance Manager to join our team. This role provides quality guidance to the business, ensuring compliance with all relevant standards.

The ideal candidate will have experience in quality assurance, auditing, and process improvement. They will be responsible for conducting internal audits, supporting external audits, and implementing corrective actions.

This role requires excellent communication skills, both written and verbal, as well as the ability to work effectively in a team environment.

The salary for this position is estimated to be around $80,000-$110,000 per year, depending on experience.

Key Responsibilities:
  • Health, Safety, and Environment: Ensure all behaviors and activities are in accordance with company policies and procedures.
  • Customer Complaint Resolution: Responsible for all aspects of complaint resolution, including customer/internal communication, root cause analysis, and corrective action implementation.
  • Audit: Conduct internal audits to required standards, support/host external audits, complete/support non-conformance reports, and implement corrective actions.
  • Workshop Support: Lead MRB activity, drawing/standard interpretation, and disposition, maintenance/update of route cards, and supporting documentation.
  • Supplier Quality: Support supplier audit and surveillance, raising of complaints, supplier communication, update of Approved Supplier List, and supplier selection process.


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