Restaurant Operations Manager
2 months ago
Job Summary: As a Shift Manager at Five Guys, you will be responsible for leading a team of crew members and ensuring the delivery of high-quality burgers and fries. You will provide exceptional customer service, maintain a positive working environment, and work closely with the General Manager to achieve store objectives.
What We Offer:
- Quarterly bonus scheme worth up to £3,000 a year
- Secret Shopper bonus worth up to £2,000
- Long service rewards, including Love2Shop vouchers
- 28 Days paid holiday, paid breaks, and free food while on shift
- Life assurance and pension scheme
- Wellbeing support, employee assistance programme, and development opportunities
What You'll Do:
- Lead crew members and ensure quality control
- Support General Manager in delivering perfect burgers and fries
- Provide exceptional customer service and lead from the front
- Deal with complaints promptly and ensure smooth shift operations
Career Opportunities:
- Ambitious individuals can grow and develop within the company
- Next step is an Assistant Manager role
- Five Guys offers a career path, not just a job
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