Operations Management Apprentice

2 months ago


Basildon, Essex, United Kingdom Amazon Full time

Amazon is seeking an Operations Management Apprentice to join its team. This 3-year apprenticeship program offers a unique opportunity for individuals to develop their skills and knowledge in operations management while working in a dynamic environment.

As an Operations Management Apprentice, you will be responsible for overseeing the management of one or more processes across Amazon's operation, leading a small team of up to 20 on your shift. You will also dedicate 20% of your working time to your apprenticeship studies, attending seminars, writing assignments, and completing other 'off-the-job' learning activities.

You will work closely with site management teams to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. The Chartered Management Degree Apprenticeship is delivered by Manchester Metropolitan University over a three-year period.

This role requires excellent customer-facing skills, flexibility, adaptability, and a hands-on approach. You must be able to read, understand, and communicate in English, and interact and engage comfortably with people at all levels of the business.

**Key Responsibilities:**

  • Ensuring customer orders are fulfilled per quality guidelines
  • Assigning work to employees as required to support workflow and daily production KPIs/goals
  • Developing subject matter expertise on all operations processes in assigned department
  • Creating and cultivating a safety culture by identifying and addressing safety hazards within the work environment

**Requirements:**

  • Two A levels at grade 'C' or above (or equivalent) plus a minimum of two years' experience working in a supervisory role.
  • Ability to operate in a challenging and fast-paced environment
  • Demonstrated drive and passion for operations management

Amazon offers a competitive salary of £26,000 - £28,000 per annum, depending on location and experience. We also offer a range of benefits, including comprehensive training and development opportunities, flexible working hours, and a supportive team environment.



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