Customer Service Representative

4 weeks ago


Leamington Spa, Warwickshire, United Kingdom Brellis Recruitment Ltd Full time

We are seeking a highly skilled Customer Service Representative to join our team at Brellis Recruitment Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their queries are resolved efficiently and effectively.

Key Responsibilities:

Respond to customer inquiries via phone, email, and live chat, providing timely and accurate solutions to their issues.

Collaborate with internal teams to resolve complex customer complaints and concerns.

Maintain accurate records of customer interactions, ensuring seamless communication and follow-up.

Requirements:

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

Strong problem-solving skills, with a focus on customer satisfaction.

Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

Competitive salary and benefits package.

Opportunities for professional growth and development.

Collaborative and dynamic work environment.



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