Customer Service Representative

6 days ago


Leamington Spa, Warwickshire, United Kingdom Warwickshire County Council Full time

About the Role

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative at the Market Hall Museum and Market Hall Café. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a welcoming experience for visitors to our historic town.

Key Responsibilities

  • Set up and open the Market Hall Museum and Market Hall Café areas ready for the day ahead.
  • Provide excellent customer service and ensure a consistent and enjoyable visitor experience.
  • Prepare and serve food and beverages, including making fresh paninis and serving locally sourced cakes and hot beverages.
  • Restock the café and maintain a clean and tidy environment.
  • Work collaboratively with colleagues to achieve team goals and objectives.

What We Offer

As a Customer Service Representative with Warwickshire County Council, you will have the opportunity to work in a fast-paced and dynamic environment, delivering a high-quality service to our customers. You will receive full in-house training, including Food Hygiene Cert, Fire Warden, and First Aid training. We offer a competitive salary and benefits package, including agile working, generous annual leave entitlement, and access to Vivup benefits and discounts platform.

Requirements

To be successful in this role, you will need to be confident working within a team, proactive, and motivated to deliver excellent customer service. You must be able to speak and provide advice in accurate spoken English to the public.



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