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Aftersales Applications Specialist

1 month ago

North East, United Kingdom newscientist - Jobboard Full time
Job Title: Aftersales Applications Specialist

Solartron ISA is a leading provider of life of field solutions for the energy sector. Our flow measurement knowledge and expertise have been developed over five decades, enabling us to provide innovative products, including flow meters for Carbon Capture & Storage (CCS).

Job Purpose:

The primary function of this role will be to provide engineering expertise during the sales and contract fulfilment process for Solartron ISA's wellhead production flow meters and niche differential flow products into the energy sector, as well as emerging applications for clean energy.

Key Responsibilities and Accountabilities:
  • Reviewing client specifications and interpreting customer requirements
  • Evaluation of customer process data and performance requirements to generate product sizing and selection
  • Generating gap analysis between customer requirements and standard designs, and developing custom products if required
  • Preparation of Tender and Contract review documentation for presentation during evaluation meetings
  • Pre- and post-contract engineering for standard and custom products, including generation of bills of materials, project-specific procedures, and other engineering documentation
  • Technical liaison between internal disciplines, sub-suppliers, and customers
  • Providing information to customer services for the generation of customer progress reports
Key Competencies:
  • The ideal person should have the drive and adaptability necessary to provide a detailed evaluation of customer specifications and generate solutions across varying product lines
  • They should be resilient to changing requirements and agile in an environment where a client's specifications may vary from tender through to fulfilment
  • They should be able to work in a team environment across disciplines and can attract the support and cooperation of others
  • They should have good written and verbal communication and interpersonal skills to inform and advise at all levels in internal and external meetings
  • They should be curious with a desire to solve a customer's technical challenges and develop solutions
Experience and Professional Qualifications:
  • Recognised Engineering qualification (Engineering Degree or relevant experience)
  • Proven Engineering Experience (3 years minimum), preferably in a mechanical engineering discipline
  • Competent user of MS Office and sales management tools, e.g., Salesforce
  • Occasional travel for customer meetings