Afternoon Shift Service Delivery Specialist

2 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Austin Fraser Full time
Service Delivery Position Overview

Austin Fraser seeks a highly skilled professional to fill a Customer Service Administrator role within the company.

This position is ideal for an individual who thrives in a structured environment and enjoys a blend of administrative and customer service tasks.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries and emails.
  • Contact clients, process contract renewals, and send out essential documents.
  • Transfer data between spreadsheets efficiently.
  • Handle and triage calls, transferring them to the correct department or specific individuals.
  • Guide clients through services, terms, and conditions.
Requirements:
  • Experience in an administrative role, preferably within the professional services industry.
  • Strong communication and customer service skills.
  • Ability to manage multiple tasks efficiently and effectively.
  • Familiarity with office management systems and procedures.
Benefits:
  • Competitive salary: $50,000 - $60,000 per year.
  • Free parking available at the workplace.
Why this Role?

This role offers an opportunity to work in a dynamic environment, develop strong customer relationships, and grow professionally.



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