Service Delivery Director

21 hours ago


Aylesbury, Buckinghamshire, United Kingdom Pembrook Resourcing Full time
Pembrook Resourcing are currently seeking an Aftersales Manager for a well-renowned dealership group in the area.

The ideal candidate will have extensive experience in running a Service/Aftersales department within a main dealership in the UK. Key responsibilities include managing and controlling WIP, warranty and debtors, as well as maintaining Aftersales franchise standards and manufacturer relationships.

A successful Aftersales Manager will be tasked with monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales. They must be able to solve problems and identify solutions for core issues, taking responsibility for their own decisions and actions.

This role requires a commercially-minded manager with a flair for selling their department. The successful candidate will have fantastic relationship-building skills with customers and will strive to improve CSI results.

We estimate that the salary for this role is around £60,000 - £80,000 per annum, depending on experience.

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