Frisch's Restaurant Management Team Lead

2 days ago


Kettering, Northamptonshire, United Kingdom Frischs Full time
About the Role
We are seeking a highly qualified Assistant General Manager to join our team at Frisch's Restaurant. As a key member of our management team, you will play a critical role in supporting the General Manager in achieving the restaurant's objectives and aligning with our vision. You will oversee restaurant operations, including product availability and cash control, and assist in financial forecasting, scheduling, and budgeting. Additionally, you will support staffing processes, including hiring, firing, and staff development. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this rewarding opportunity.

Key Responsibilities
- Collaborate with the GM to gain necessary skills for GM responsibilities during their absence
- Create a supportive environment for both employees and customers
- Oversee restaurant operations to ensure product availability and cash control
- Assist in financial forecasting, scheduling, and budgeting
- Offer strategies for sales growth, cost control, and waste reduction
- Support staffing processes, including hiring, firing, and staff development
- Mentor and guide RMs in training and development practices
- Ensure adherence to all restaurant policies, safety, security, and maintenance protocols
- Manage merit increases, pay adjustments, and disciplinary actions for staff

Qualifications and Skills
- Associates degree or 6 months of management experience in the restaurant industry, or an equivalent mix of education and experience
- ServSafe Certification preferred or able to obtain certification prior to completion of training
- Proficiency in English with strong communication skills
- Skilled in training, motivating, evaluating, coaching, delegating, and supervising
- Ability to accurately follow recipes, with strong math and organizational skills
- Valid driver's license and reliable transportation
- Capable of prioritizing tasks, managing stress, and handling customer issues professionally

Compensation and Benefits
We offer a competitive salary range of $17.50 to $20.00 per hour, depending on experience. In addition to a competitive salary, we provide a comprehensive benefits package that includes health insurance, paid time off, and retirement savings options.

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