Field Service Technician
3 weeks ago
Role Overview
We are seeking a skilled Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and maintaining our network infrastructure, ensuring that our customers receive the best possible service.
Key Responsibilities
- Install and maintain our network infrastructure, including fibre optic cables and equipment
- Diagnose and resolve technical issues with our network and customer equipment
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
- Work collaboratively with our technical team to share knowledge and best practices
Requirements
- A UK Manual driving licence with no more than 8 points
- An organised individual with a customer-focus, who is motivated to help others
- An individual who can build great relationships with customers
- Someone who enjoys problem solving and finding suitable solutions for customers
What We Offer
- A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
- 25 days of annual leave, including your birthday
- A first-rate pension programme with up to 10% matching contributions
- The ability to buy and sell up to 5 days of leave to suit your individual needs
Next Steps
If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps in the process.
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