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Field Service Technician

1 month ago

Luton, Luton, United Kingdom Orion Electrotech Ltd Full time
Job Title: Field Service Technician

Orion Electrotech Ltd is seeking a skilled Field Service Technician to join their team. The ideal candidate will have experience with HGV or Bus and a background in field services and engineering.

Key Responsibilities:
  • Provide field service support for bus transmission systems
  • Diagnose and fix problems at customer locations and other sites
  • Replace large parts or systems when needed
  • Help introduce new products to the market
  • Work with the sales team to promote product performance and share service opportunities
  • Offer technical support and advice to sales staff
  • Build and maintain good relationships with customers
  • Report safety issues to Health & Safety managers
  • Work with customers to minimize vehicle downtime
  • Follow health, safety, and environmental guidelines
  • Complete jobs at company workshops when required
  • Finish paperwork and engineering reports on time
  • Manage work expenses and keep track of stock levels
  • Maintain company vehicles according to policies
  • Perform stock checks and share product knowledge with colleagues
  • Be ready to work flexible hours, including extra or unsociable hours when needed
  • Report any quality issues during work assignments
  • Stay up to date with assigned training programs
  • Always represent the company in a positive and professional manner
Requirements:
  • Completed engineering apprenticeship as minimum, level 5 qualification (or higher)/HND/HNC, DipHE
  • Must have experience with HGV or Bus
  • Background in field services and engineering
  • Experience with electric vehicles
  • Excellent diagnostic capabilities
  • Good IT skills
  • Full UK driving licence
Benefits:
  • 20 days holiday
  • Pensions
  • Life Assurance
  • Salary/Bonus Sacrifice
  • Private Health Care
  • Dental Health Care

Orion Electrotech Ltd is an equal opportunities employer and welcomes applications from all qualified candidates. If you are interested in this role, please reply with your CV attached.