Environmental Services Assistant
1 week ago
In this role, you will be working closely with colleagues to support the delivery of high-value Council contracts. This includes managing projects, solving problems, and providing excellent customer service.
The tasks involved in this role include:
- Receiving and making telephone calls from various stakeholders, including customers, businesses, and other organizations.
- Conducting site visits with colleagues to monitor contractors and carry out inspections.
- Supporting the prevention of fly tipping by gathering evidence and understanding enforcement procedures.
- Dealing with inquiries and service issues related to the chargeable garden waste collection service.
- Promoting trade waste collection services through leaflets, the website, and phone calls.
- Visiting the depot and waste disposal facilities.
- Opening, sorting, and dealing with incoming post.
- Using document management software and Microsoft Office tools to update documents and create new communications.
We are looking for someone who is interested in beginning a career that involves project management, problem-solving, and customer service. If you are detail-oriented, organized, and able to work well in a team, we would like to hear from you.
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