Business Support Specialist

3 days ago


Reigate, Surrey, United Kingdom Willis Towers Watson Full time
Job Overview

This is a challenging and rewarding role that requires strong administrative skills, effective communication, and excellent organisational abilities. The successful candidate will be responsible for providing high-quality support to our team, ensuring seamless day-to-day operations, and delivering exceptional customer service.

The ideal candidate will have advanced understanding of the Microsoft Office 365 suite, good understanding of Excel, and strong command of the English language. They will also possess excellent communication and interpersonal skills, with the ability to work collaboratively as part of a team.

We offer a competitive salary package, including a salary of £35,000 per annum, plus benefits such as company pension scheme, life insurance, medical insurance, eye care vouchers, and flexible benefits including critical illness coverage, dental cover, and many other options.

About the Role
  • Calendar management and communication
  • Meeting preparation and support (scheduling, monitoring attendance, catering, AV setup, IT requirements, venue/event support, preparation of meeting materials, and note-taking as required)
  • Accurate/timely completion of timesheets and expenses
  • Arranging travel and mailbox management (using initiative and with minimal intervention)
  • Follow and comply with the internal Records Management systems
  • File client materials in line with the records management procedure
  • Production of client materials; create reports, letters, meeting notes, and presentations by company templates, branding, and house style, produce client-ready template material, proofread non-technical material
  • Comprehensive billing and financial management; prepare complex client billing accurately and on time each month, budget tracking, production and interpretation of management information reporting
  • Support on client contracting; client research support, load contracts onto a relevant database, assist with internal financial project code setup
  • Maintain our internal client management systems, including contact information and publication lists, and add proposals, activities, and mailings as required.


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