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Customer Solutions Team Coordinator

2 months ago

Bristol, Bristol, United Kingdom Motability Operations Full time
{"About The Role": "As a key member of our Customer Solutions department, you will play a vital role in ensuring the smooth operation of our business. Your primary responsibility will be to support our team in reviewing incoming work, undertaking queries, and administrative tasks. You will also be responsible for overseeing the allocation of cases received into the department and ensuring a fair and consistent level of work across the team.", "Key Responsibilities": "
\t\u2022 Manage your own time and workloads with minimal supervision
\t\u2022 Remain calm and composed, especially under pressure
\t\u2022 Take ownership of tasks and deliver results
\t\u2022 Work effectively as part of a team and independently
\t\u2022 Inspire trust and build strong relationships with internal and external partners
\t\u2022 Communicate effectively with colleagues and stakeholders
\t\u2022 Manage high volumes of work and prioritize tasks effectively
\t\u2022 Provide excellent customer service and support
\t\u2022 Build relationships with other areas of the business and with business partners
\t\u2022 Maintain attention to detail and accuracy in your work
", "About Us": "Motability Operations is a unique organization that combines a strong sense of purpose with a commercial edge. We provide worry-free mobility solutions to over 630,000 customers and their families across the UK. Our values are at the heart of everything we do, and our people demonstrate these values: Empowerment, Empathy, Inclusion, Forward thinking, and Excellence.

As a Motability Operations team member, you can expect a competitive reward package, including an annual discretionary bonus, 15% non-contributory pension, 28 days annual leave, and access to a range of benefits and perks.

We pride ourselves on being an inclusive employer and provide first-rate disability access in all our offices. We also offer a hybrid working environment and accommodate part-time and flexible working requests where possible.
", "What We Offer": "
\t\u2022 Competitive reward package
\t\u2022 15% non-contributory pension
\t\u2022 28 days annual leave
\t\u2022 Access to a range of benefits and perks
\t\u2022 Inclusive employer
\t\u2022 Hybrid working environment
\t\u2022 Part-time and flexible working options
"}