Duty Team Leader in IT Services

3 days ago


Chandler's Ford, United Kingdom Procode Full time
About the Role

As a TOC Duty Manager, you will be responsible for leading teams, coordinating incident management, and ensuring swift response to critical incidents. Your expertise in major incident management will enable you to become an effective member of our team.

You will work closely with the Service Operations Manager to ensure team performance meets established standards. Your ability to act as an escalation point for 1st and 2nd line support will further support the service operations function.


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