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IT Field Delivery Specialist

2 months ago

Cambridge, Cambridgeshire, United Kingdom Verelogic IT Recruitment Full time
{"title": "IT Field Delivery Specialist", "content": "Job Summary

We are seeking an experienced IT Field Delivery Specialist to join our team at Verelogic IT Recruitment. As a key member of our team, you will be responsible for providing technical support and delivering IT solutions to our clients.

Key Responsibilities
  • Repair, diagnose, and replace PCs, laptops, printers, servers, and associated peripherals.
  • Achieve the KPI target of 5 visits/fixes per day.
  • Utilise PDA to check and update allocated calls in a timely manner to meet the required commit time.
  • Provide customer builds and configurations to desks as needed.
Requirements
  • Technical Knowledge: Proficiency in the operation of PCs, laptops, printers, and associated peripherals.
  • Customer Service: Strong customer service skills to ensure client satisfaction.
  • Security Clearance: Willingness to apply for or already hold Security Clearance.
  • Driving License: A valid UK Manual Driving Licence is required.
About Us

Our client is a prestigious and inclusive IT company that is dedicated to fostering a diverse workplace while offering employees a competitive benefits package. With a focus on flexibility and hybrid working options, they ensure work-life balance for their employees.

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