Internal Communications Specialist

2 months ago

Cirencester, Gloucestershire, United Kingdom St. James's Place Full time
About the Role

We are seeking a highly skilled and experienced Internal Communications Specialist to join our team at St. James's Place. As a key member of our communications team, you will play a vital role in developing and implementing our internal communication strategy, focusing on our SharePoint-based intranet.

Key Responsibilities
  • Channel Management and Development:
    • Develop and implement a comprehensive internal communication strategy, focusing on our SharePoint intranet.
    • Lead and manage SharePoint, Viva Engage, and other digital tools, ensuring guideline compliance.
    • Conduct user research to gather feedback for improving communication channels.
    • Provide data-driven reports and insights on the performance of communication channels to the team and senior leaders.
  • Content Design and Governance:
    • Create, curate, and distribute engaging content across internal channels, aligning with business objectives and audience needs.
    • Design content to simplify complex language and processes.
    • Demonstrate experience in writing, editing, and publishing digital content, using content management systems.
    • Write in plain language for user accessibility.
    • Maintain and develop design systems and editorial guidelines for consistent, high-quality content.
    • Collaborate with stakeholders to produce multimedia content, including text, graphics, and videos.
    • Ensure all content meets accessibility standards.
  • Requirements:
    • Proven experience in internal communications, ideally leading and developing SharePoint, Viva Engage, and other digital communication tools.
    • Strong communicator with excellent writing, editorial, and interpersonal skills.
    • Proficient with Office 365 including SharePoint and Viva Engage. Experience with Poppulo is desirable.
    • Understanding of organisational communications and appropriate channel selection.
    • Proven experience in developing communication channels relevant to the audience.
    • Detail-orientated, organised and adaptable – able to work to tight timeframes
    What We Offer
    • Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
    • Parental leave – 6 months full pay
    • 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
    Flexible Working

We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

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